Terms and Conditions

Effective Date: [06.10.25]
IllinoisCheer Spirit Apparel, LLC ("Seller," "we," "our," or "us") provides custom cheerleading apparel and accessories to customers ("Buyer," "Client," or "you") subject to the following terms and conditions. By placing an order, you agree to be bound by these terms.

1. Ownership & Transfer of Goods

IllinoisCheer Spirit Apparel, LLC affirms that it is the legal owner of all goods sold and has the right to transfer ownership to the Buyer, free of any liens or encumbrances.

All goods are sold “AS IS”, without warranties of any kind, express or implied, except as specifically stated in writing.

2. Sales are Final

All sales are final. No refunds, cancellations, or exchanges, will be issued under any circumstances once an order is placed and a payment has been made. This includes but is not limited to:

  • Sizing issues

  • Changes of mind

  • Delivery delays outside of our control

  • Design dissatisfaction after approval

Free promotional items are not eligible for reorder or exchange. Some orders can be eligible for replacement in the event of issues that affect the wearability of the garment.

3. Custom Orders

Customized products (including uniforms, bags, or other items bearing logos, rhinestones, appliqué, or client branding) are made to order and cannot be canceled or refunded once production has started. Buyers are responsible for carefully reviewing and approving all design proofs before production.

Additional or replacement items (such as extra uniforms) must be purchased at full price.

4. Payments & Late Fees

Orders must be paid in full prior to shipment or delivery. No exceptions.

  • Payment Methods: Accepted payment forms include check or electronic payment (e.g. ACH, credit card, etc.). Purchase Orders (POs) do not constitute payment.

  • Late Fees: A late fee of 10% of the total order cost will be applied to any unpaid balance after 14 days of order receival. An additional 10% late fee will be added every 30 days thereafter until the balance is paid in full.

  • Returned or bounced checks are subject to a $35 NSF fee.

5. Shipping & Delivery

Shipping timelines are estimates only. We are not responsible for delays due to carriers, customs, weather, or acts of God. You will receive tracking information once your items have shipped.

Risk of loss passes to the Buyer upon delivery to the carrier.

6. Return Policy – Bags

Customized bags are non-refundable and non-returnable. This includes any bags with personalization such as logos, appliqué, or rhinestone designs.
Non-customized bags may be returned within 7 days of delivery if unused and in original condition. Store credit will be issued, and shipping costs are non-refundable. Return shipping is the responsibility of the customer.

Customized Bags

Bags that have been customized with logos, appliqué, rhinestones, or any other personalization are final sale and

non-refundable. Please carefully review your order details and design proofs before confirming your purchase.

Non-Customized Bags

Eligible for return within 7 days of delivery. To be accepted, items must be:

Unused and in original condition

In original packaging with tags attached

Returns must be initiated by contacting us at [your email or phone number] within the 7-day window.

Refunds will be issued as store credit only, minus any shipping charges. Shipping costs will be deducted from the

refunded amount unless the item is defective or incorrect.

Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within 3 days of delivery with photos and a

description of the issue. We’ll make it right as quickly as possible.ustomized bags are final sale and not eligible for return. See our full return policy [here].

7. Design Approvals & Errors

Buyers are responsible for reviewing and approving all proofs, including design, spelling, logos, and color placement. Once approved, changes cannot be made. We are not liable for errors approved by the client.

8. Intellectual Property

By submitting logos or artwork, you affirm that you have full legal rights to use them. IllinoisCheer Spirit Apparel, LLC is not liable for unauthorized use of third-party trademarks or copyrighted material.

9. Refusal of Service

We reserve the right to refuse service or cancel an order at our discretion, especially in cases of abuse, harassment, or failure to comply with our payment terms or policies.

10. Dispute Resolution & Governing Law

All disputes must be submitted in writing within 7 days of delivery. We will make reasonable efforts to resolve the matter amicably.

These terms shall be governed by the laws of the State of Illinois, without regard to conflict of law principles. Any legal action must be brought in a court of competent jurisdiction in that state.

11. Acceptance of Terms

By placing an order with IllinoisCheer Spirit Apparel, LLC, you acknowledge and agree to all terms stated above.